Compliance & Trust

SMS Consent & Opt-In

Action Units uses SMS messages only for account verification and login authentication. No marketing or promotional SMS messages are sent at this time.


How Users Opt In

Users opt in during account registration by completing all of the following steps:

  1. The user enters their US phone number in the required phone number field
  2. The user explicitly checks the required SMS consent checkbox (unchecked by default)
  3. The user submits the registration form
  4. Action Units sends a one-time 6-digit verification code by SMS; the user receives and enters that code on the phone verification screen to activate their account

Consent Checkbox Language

The following exact text is displayed as a standalone, required, unchecked checkbox on the account registration page:

"I agree to receive SMS messages from Action Units for account verification and login authentication. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe, HELP for help."

Message Purpose

SMS messages sent by Action Units are used strictly for account verification and login authentication. These messages are transactional in nature and are not used for marketing, promotions, betting alerts, or account update campaigns.

Sample SMS Message

The following is an example of an SMS message a user may receive after opting in:

Action Units: Your verification code is 123456. This code expires in 5 minutes.
Example OTP message — not a real code

Opt-Out

Users may opt out of SMS messages at any time by replying STOP to any message received from Action Units. Users may reply HELP for assistance.

STOP — unsubscribe from all messages
HELP — receive support information

Signup Flow Example

The following screenshots show the actual Action Units product flow where users provide consent and verify their phone number.

1
Action Units signup form with SMS consent checkbox
User fills in their phone number and checks the SMS consent checkbox during signup.
2
Action Units phone verification screen
User receives a 6-digit SMS code and enters it on the verification screen.
3
Action Units You're In success screen
Phone number is verified and the account is activated.

Contact & Support

For questions about SMS messaging or to request opt-out assistance, please contact us at support or reply STOP to any message you receive.